Frequently Asked Questions

Everything you need to know about ACUITY Instruments fashion and service.

What is the typical shipping time for ACUITY orders?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that certain limited-edition 'Instruments' collection items may be final sale.

How do I ensure I select the correct size?

Each product page features a detailed sizing chart with exact measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.

Are your garments sustainably produced?

ACUITY Instruments is committed to ethical manufacturing. We partner with factories that prioritize fair labor practices and utilize high-quality, durable materials designed to last beyond seasonal trends.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.